ppjl Privacy Policy

This Privacy Policy applies to ppjl, the online gaming and sports betting platform accessible at https://ppjl.net ("ppjl," "we," "us," or "our"). ppjl is the data controller responsible for the personal data of players who register and use the ppjl platform.

ppjl operates within the PAGCOR-regulated framework in the Republic of the Philippines and serves Filipino players across Manila, Cebu, Davao, Quezon City, Makati, and all other regions of the country. Our platform offers online slot games, live dealer casino tables, bingo, dice, and real-time sports wagering.

By registering an account on ppjl, depositing funds, or using any ppjl service, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

ppjl collects the following categories of personal data, depending on your interaction with the platform:

Identity & Registration Data:

• Full legal name as it appears on a government-issued identification document
• Date of birth (collected to verify you meet the mandatory 21-year minimum age requirement under PAGCOR regulations)
• Residential address, city, and province within the Philippines
• Email address and contact number
• Username and encrypted account password

Identity Verification (KYC) Data:

• Copies of government-issued photo identification (e.g., Philippine passport, SSS UMID, PhilSys National ID, driver's license, or PRC ID)
• Proof of residential address documents (e.g., utility bills or bank statements dated within the last three months)
• Proof of payment method ownership where required (e.g., GCash or Maya account screenshots)
• Source of funds documentation where transaction thresholds are exceeded, as required by anti-money laundering regulations

Financial Transaction Data:

• Deposit and withdrawal transaction records, including amounts, timestamps, and payment method references
• GCash, Maya, GrabPay, BPI, BDO, Metrobank, InstaPay, PesoNet, QR Ph, and 7-Eleven CLiQQ payment identifiers associated with your account
• Account balance history and bonus utilisation records

Gaming Activity Data:

• Game session logs, bet amounts, wager results, and game history across all ppjl products
• Sports betting selections, odds accepted, and settlement records
• Responsible gaming tool usage (deposit limits set, session time reminders, cooling-off periods, self-exclusion requests)

Technical & Device Data:

• IP address and approximate geolocation at time of login
• Device type, operating system, browser type, and version
• Session duration, page interaction logs, and clickstream data for platform optimisation purposes
• Cookie identifiers and similar tracking technologies (see Section 6)

Communications Data:

• Records of live chat support conversations, email correspondence, and formal complaint submissions
• Responses to surveys, promotions, or feedback requests if voluntarily provided

ppjl collects personal data through the following means:

• Directly from you: When you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, participate in a promotion, or voluntarily provide information through any platform interface.
• Automatically through platform use: Technical and device data is collected automatically when you access the ppjl platform via cookies, server logs, and similar tracking technologies. This occurs whether or not you are logged in to an account.
• From payment service providers: When you make a deposit or withdrawal using GCash, Maya, BPI, BDO, Metrobank, or other supported payment methods, ppjl receives transaction confirmation data from the relevant payment processor to credit or debit your account balance.
• From identity verification services: ppjl may use third-party KYC and identity verification providers to assist with document authentication. These providers process your submitted identity documents and return a verification result to ppjl.
• From fraud prevention and security services: ppjl works with third-party fraud detection providers that may supply risk signals associated with device identifiers or IP addresses to help protect the integrity of the platform.

ppjl processes your personal data for the following specific purposes, each supported by a lawful basis:

• Account Creation & Management — to register your ppjl account, maintain your profile, and provide access to platform services. Lawful basis: Performance of contract.
• Identity Verification & KYC — to confirm your identity, verify your age (21+ as required by PAGCOR), and prevent fraudulent registrations. Lawful basis: Legal obligation; legitimate interests.
• Payment Processing — to facilitate deposits and withdrawals via GCash, Maya, and other supported Philippine payment channels, and to maintain accurate financial records. Lawful basis: Performance of contract.
• Anti-Money Laundering (AML) Compliance — to monitor transactions for suspicious activity and fulfil reporting obligations to relevant Philippine authorities as required under applicable AML legislation. Lawful basis: Legal obligation.
• Responsible Gaming Monitoring — to monitor gaming activity for indicators of problem gambling, enforce player-set limits, and administer self-exclusion requests. Lawful basis: Legal obligation; legitimate interests.
• Customer Support — to respond to queries, resolve complaints, and maintain records of support interactions. Lawful basis: Performance of contract; legitimate interests.
• Platform Improvement & Analytics — to analyse usage patterns, identify technical issues, and improve the ppjl platform experience for all players. Lawful basis: Legitimate interests.
• Fraud Prevention & Security — to detect and prevent unauthorised account access, multi-accounting, bonus abuse, and other prohibited conduct. Lawful basis: Legitimate interests; legal obligation.
• Marketing Communications — to send promotional offers, bonus notifications, and relevant updates to players who have opted in to receiving such communications. Lawful basis: Consent. You may opt out at any time.

ppjl does not sell your personal data to third parties. We share personal data only in the following limited circumstances, and only to the minimum extent necessary:

• Payment Processing Partners: GCash, Maya, GrabPay, BPI, BDO, Metrobank, InstaPay, PesoNet, and other supported payment providers receive only the transaction data required to process your deposit or withdrawal. These providers operate under their own privacy policies and are bound by applicable data protection obligations.
• KYC & Identity Verification Providers: Third-party identity verification services receive your submitted KYC documents solely for the purpose of authenticating your identity on behalf of ppjl. These providers are contractually prohibited from using your data for any other purpose.
• Fraud Prevention & Security Services: Providers of fraud detection and risk management tools may receive limited technical identifiers to assess transaction and account risk. No sensitive personal data such as ID documents or financial history is shared for this purpose.
• Regulatory & Law Enforcement Authorities: ppjl is legally required to disclose certain information to PAGCOR, the Anti-Money Laundering Council (AMLC), and other competent Philippine authorities upon lawful request or where mandatory reporting obligations apply. We will notify you of such disclosures where legally permissible.
• Professional Advisers: ppjl may share limited personal data with legal counsel, auditors, or insurers where strictly necessary for the provision of professional services, subject to confidentiality obligations.
• Business Transfers: In the event of a merger, acquisition, or sale of all or substantially all of ppjl's assets, player data may be transferred to the successor entity. Affected players will be notified in advance and given a reasonable opportunity to close their accounts if they do not consent to the transfer of their data.

ppjl uses cookies and similar technologies (including local storage, session storage, and pixel tags) to operate the platform, personalise your experience, and gather analytics data. The following categories of cookies are in use:

• Strictly Necessary Cookies: These are essential for the ppjl platform to function correctly. They enable core features such as account login sessions, security token validation, and payment flow continuity. These cookies cannot be disabled.
• Functional Cookies: These remember your preferences — such as language settings, responsible gaming limit configurations, and display preferences — to provide a more consistent experience across sessions.
• Analytics Cookies: These collect anonymised or pseudonymised data about how players interact with the ppjl platform, including pages visited, session duration, and navigation paths. This data helps us identify usability issues and improve platform performance.
• Session Security Cookies: These are used to detect and prevent session hijacking, cross-site request forgery, and other security threats.

You may manage non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the ppjl platform, including login persistence and personalisation features.

ppjl retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law, whichever is longer. The following general retention periods apply:

• Account and identity data: Retained for the duration of your active account relationship with ppjl, plus a minimum of five (5) years following account closure, in compliance with applicable anti-money laundering record-keeping requirements.
• Financial transaction records: Retained for a minimum of five (5) years from the date of each transaction, as required by Philippine AML legislation and PAGCOR-regulated framework obligations.
• Gaming activity logs: Retained for a minimum of three (3) years to support dispute resolution, responsible gaming monitoring, and regulatory audit requirements.
• Customer support records: Retained for two (2) years from the resolution of the relevant query or complaint.
• Marketing consent records: Retained until you withdraw your consent, plus a reasonable period thereafter to demonstrate compliance with your opt-out request.
• Technical and device data: Retained for up to twelve (12) months for security and analytics purposes, after which it is aggregated or deleted.

When personal data is no longer required for any active retention purpose, ppjl will securely delete or anonymise it so that it can no longer be associated with an identifiable individual.

ppjl implements a multi-layered approach to data security designed to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Our security measures include:

• Encryption in transit: All data transmitted between your device and the ppjl platform is encrypted using Transport Layer Security (TLS 1.2 or higher). This protects your login credentials, payment data, and personal information during transmission.
• Encryption at rest: Sensitive data fields — including passwords (stored as salted cryptographic hashes) and payment method identifiers — are encrypted in ppjl's databases.
• Access controls: Access to player personal data within ppjl's internal systems is restricted on a strict need-to-know basis. All staff with data access undergo background screening and regular data protection training.
• Infrastructure security: ppjl's platform is hosted on secured infrastructure with firewall protection, intrusion detection systems, and regular vulnerability assessments.
• Incident response: ppjl maintains a documented data breach response procedure. In the event of a breach that is likely to result in a risk to your rights, ppjl will notify affected players and relevant authorities within the timeframes required by applicable law.

While ppjl takes all reasonable technical and organisational measures to protect your data, no internet-based system can be guaranteed to be completely secure. You are responsible for maintaining the confidentiality of your ppjl account credentials and should contact our support team immediately if you suspect any unauthorised access to your account.

As a player on the ppjl platform, you hold the following rights with respect to your personal data. These rights apply subject to applicable legal limitations and regulatory obligations that may require ppjl to retain certain data regardless of your request:

• Right of Access: You have the right to request a copy of the personal data ppjl holds about you, along with information about how it is being processed. ppjl will respond to verified access requests within thirty (30) calendar days.
• Right to Rectification: If any personal data held by ppjl is inaccurate or incomplete, you have the right to request its correction. Minor corrections (such as contact number or email address updates) can be made directly within your account settings.
• Right to Erasure: You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent (where consent was the lawful basis), or where ppjl has no overriding legitimate grounds to continue processing. Please note that regulatory retention obligations may prevent full erasure in some cases.
• Right to Restriction: You may request that ppjl temporarily restrict the processing of your data — for example, while a correction request is being verified or a complaint is being investigated.
• Right to Data Portability: Where data was collected on the basis of your consent or contract performance, you may request a copy of your data in a structured, commonly used, machine-readable format.
• Right to Withdraw Consent: Where ppjl processes your data on the basis of consent (primarily for marketing communications), you may withdraw that consent at any time with immediate effect. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
• Right to Opt Out of Marketing: You may unsubscribe from ppjl marketing communications at any time by following the unsubscribe link in any marketing email or by contacting our support team directly.

The ppjl platform is strictly intended for individuals who are 21 years of age or older, as mandated by PAGCOR regulations governing real-money gaming participation in the Philippines. ppjl does not knowingly collect, process, or retain personal data from individuals below this age threshold.

Age verification is a mandatory component of the ppjl KYC process. Any account found to be operated by a person under the age of 21 will be immediately closed, all associated balances will be forfeited, and any personal data collected in connection with that account will be securely deleted, subject to any legal reporting obligations that may apply.

If you believe that a minor has accessed or registered an account on the ppjl platform, please contact our support team immediately so that we can investigate and take appropriate action.

ppjl's primary operations and data storage are oriented toward serving Filipino players within the Philippines. However, certain service providers engaged by ppjl — such as cloud infrastructure providers, KYC verification vendors, or fraud prevention services — may process data on servers located outside the Philippines.

Where such transfers occur, ppjl takes all reasonable steps to ensure that an adequate level of protection is maintained for your personal data, equivalent to the protections applicable within the Philippines. This may include the use of contractual data processing agreements with the relevant third parties.

ppjl will not transfer your personal data to jurisdictions that do not maintain an adequate level of data protection without first implementing appropriate safeguards and, where required, obtaining your consent.

The ppjl platform integrates with certain third-party services to provide a complete gaming experience — including game content providers, live dealer streaming providers, and payment gateways. These third parties operate under their own privacy policies and are responsible for their own data handling practices.

ppjl screens all third-party service providers for data protection standards before integration and requires contractual commitments to handle any player data they access in a manner consistent with applicable privacy obligations.

ppjl is not responsible for the privacy practices of third-party websites or services that are not operated by ppjl. Links to external websites, if present in informational content, are provided for reference only and do not constitute an endorsement of those sites' privacy practices.

ppjl reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or PAGCOR-regulated framework requirements. The "Last Updated" date at the top of this page will be revised each time a change is made.

Where changes are material — meaning they significantly affect how we collect, use, or share your personal data — ppjl will notify registered players via the email address associated with their account at least seven (7) days before the changes take effect. For non-material amendments such as clarifications or typographical corrections, changes may take effect immediately upon posting.

We encourage you to review this Privacy Policy periodically. Your continued use of the ppjl platform following the effective date of any amendment constitutes your acceptance of the updated Privacy Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way ppjl handles your personal data, our support team is available 24 hours a day, 7 days a week via live chat on the platform.

For formal written privacy-related correspondence or to exercise your data rights, please contact ppjl at the following address (plain text — not a clickable link):

Please include your registered account username, the nature of your request, and any relevant reference numbers to ensure efficient handling. ppjl targets a response to all formal privacy requests within fourteen (14) calendar days of receipt.